Define Stage: Creating Checklist Templates

The Define stage is where you map your organization's business processes into reusable checklist templates. This stage focuses on creating, organizing, and managing templates that will serve as the foundation for consistent process execution across your team or organization.

Team Library

Each team and organization develops their own library of checklist templates tailored to their specific needs:

  • Team Organization: Templates are placed into teams and optionally organized within folders for better structure
  • Editorial Control: Designated editors are responsible for creating, editing, and improving templates

Template Creation Methods

Public Template Library

Access our comprehensive library of pre-built templates:

  • Free Access: All public templates are available at no cost to kick-start your processes
  • Smart Organization: Templates are organized using categories for easy navigation
  • Advanced Search: Find templates using our search facility with multiple filter options:
    • Industry (hospitality, healthcare, manufacturing, etc.)
    • Department (front desk, engineering, marketing, etc.)
    • Use case (onboarding, maintenance, compliance, etc.)
    • Complexity level (beginner, intermediate, advanced)
    • Popularity metrics (views, uses, ratings)

Template Selection Process

  1. Browse & Filter: Use search filters to narrow down relevant templates
  2. Preview: Click template names to open and review in a new tab
  3. Basket System: Select multiple templates and save them as a collection
  4. Import to Team: Once you have all templates in the basket, save them directly to your team library
  5. Linked Connection: Imported templates maintain a link back to the original source so that you can receive updates when available

Content Packs by Industry

Pre-curated collections of templates organized by industry verticals so that you can:

  • Pack Selection: Review available templates within each pack
  • Bulk Import: Select multiple templates from a pack and import them together
  • As-Is Implementation: Use templates immediately or customize them later through the Template Editor

Expert Contributor Network

Industry experts can contribute their expertise through our template contribution system:

  • Expert Attribution: Contributors receive full credit on public template pages
  • Creator Channels: Each expert maintains their own profile and template collection
  • Usage Attribution: Expert credits appear on checklists created from their templates

AI-Powered Template Generation

Generate templates using artificial intelligence based on your specific requirements:

Input Methods

  • Text Descriptions: Describe your process in natural language
  • Document Upload: Attach existing procedure documents for AI analysis
  • Structured Prompts: Use guided prompts covering:
    • Industry context
    • Department requirements
    • Procedure type and frequency
    • Specific instructions and requirements

AI Generation Process

  1. Guided Input: Complete structured prompts rather than free-form descriptions
  2. AI Processing: System generates initial template based on your inputs
  3. Quality Validation: Automatic checks for:
    • Appropriate number of tasks (not too few or too many)
    • Critical field completeness
    • Clear, actionable instructions
    • Logical task sequencing
  4. Refinement: Edit and adjust the generated template before saving

Template Structure & Metadata

Core Template Information

Each template includes comprehensive metadata to ensure proper usage and context:

Operational Details:

  • Estimated Completion Time: Typical duration for procedure completion
  • Difficulty Level: Beginner, intermediate, or advanced classification
  • Prerequisites: Required training, equipment, or prior knowledge

Compliance & Standards:

  • Regulatory Compliance: Applicable standards (OSHA, FDA, ISO, industry-specific)
  • Template Description: Detailed explanation of when and why to use this template

Discoverability:

  • Tags/Categories: Searchable classifications for easy discovery
  • Related Templates: "Users who use this template also use..." recommendations

Supporting Resources:

  • Attachments & References: Links to training videos, reference photos, documentation
  • External Resources: Relevant guides, manuals, or regulatory documents

Organization & Management

Tagging System

Templates use a comprehensive tagging system for organization and discoverability:

  • Category Tags: Primary classifications (safety, maintenance, onboarding)
  • Industry Tags: Sector-specific identifiers
  • Department Tags: Functional area classifications
  • Process Tags: Workflow type identifiers

Getting Started with Define

  1. Assess Current Processes: Identify which business processes need standardization
  2. Explore Public Library: Search for existing templates that match your needs, add them to your basket (FREE) and import them to your team
  3. Select Creation Method: Choose between manual creation, AI generation, or expert templates
  4. Organize Your Library: Set up team folders and tagging structure
  5. Assign Editors: Designate team members responsible for template maintenance

Visit our checklist template library to find your first templates and start building your team's process library!


The Define stage establishes the foundation for consistent process execution. Well-defined templates ensure that every team member has clear, actionable guidance for completing critical business processes.