Hotel Group Booking Quiz: Sales-to-Operations Handover

The first proposal because operations already received it

Whichever version has the lower cost

The latest authoritative agreement and approved amendments

The sales manager's memory of the conversation

Do not present it as confirmed; identify its status and outstanding conditions

Mark it confirmed if the planner sounds positive

Treat a large room block as confirmed automatically

Confirm it to operations while keeping it tentative for sales

Use the system figure without comment

Tell front office to decide on arrival day

Copy both figures into the brief without an owner

Assign and resolve the discrepancy before treating the figure as final

Use the later date for both to avoid confusion

Record both dates separately with their purpose and owner

Use the earlier date to cancel any unlisted guests

Leave both out until the planner sends the list

All charges go to the group for faster checkout

Only the total group value matters to operations

State the approved charge split and route exceptions for authorization

Let each receptionist decide whether an incidental is reasonable

Show the request as pending and assign confirmation to the appropriate team

List early check-in as included because the planner requested it

Remove the request so operations is not distracted

Confirm it if some rooms are usually ready early

Create a placeholder banquet event order

Invent a programme based on previous groups

Wait for events to confirm an unrelated meeting room

Mark it not applicable and continue the accommodation handover

Include the full guest file in a message to every department

Use the approved restricted channel and share only what the responsible team needs

Omit the requirement because it contains personal information

Put it in a public group arrival notice

Yes, because all departments attended

Yes, if transport is not the sales team's job

No; record its owner, due date and effect on handover status

No; cancel the whole booking immediately

Follow approval, update the authoritative record and notify affected teams

Let the receiving department approve any commercial change

Add a private sales note and wait for arrival

Keep the old brief because the handover is already complete