Room Service Quiz: Orders, Delivery and Billing

Assume removing the visible ingredient is enough

Confirm the request with the responsible kitchen colleague using approved information

Tell the guest all dishes can be made allergen-free

Wait until the guest calls again

Cancel the order without asking

Confirm a realistic time and notify the guest of the delay

Hold the delivery and ask the kitchen to identify and confirm it

Deliver and let the guest choose

Guess from the garnish

Use the staff key because the guest ordered food

Leave the tray outside without contact

Use the agreed contact and escalation procedure without entering

Ask a nearby guest to identify them

Verify the recipient discreetly through the approved process

Read the guest's full details aloud in the corridor

Resolve authorization through the approved payment process

Write the card number in the checklist for later

Post the charge to any open room account

Leave it indefinitely outside the room

Notify the supervisor and follow the kitchen's holding or return instruction

Mark it delivered because it reached the floor

Tell them to dispute it after checkout

Delete the item without following the correction process

Check the order and assign the query through the approved correction process

Record the outstanding collection and name the receiving owner

Close it because food delivery was completed

Ask the next shift to search every corridor

Enter every adjacent room to check for used trays

Place it as agreed, complete the service and respect the guest's privacy

Leave the room door propped open after departing