Looking to open a hotel? Want to run it efficiently and in compliance? Use this Free customizable hotel checklist template.

Basic Questions
- Is the front desk staffed 24 hours a day?
- Does the hotel offer non-smoking rooms?
- Does the hotel allow pets? What size?
- What is check in time? Check out time?
- What is the policy for late check in?
- What is the hotel's cancellation policy?
- How much is the room tax?
- What is the fee for local calls?
Finding a Deal
- Ask if they offer discounts (corporate, AAA, senior)
- If lower advertised rate, ask for that rate.
- Shop for internet discounts and web-only rates.
- Travel agents can often get better deals.
- Ask for extended stay discount for long trips.
Hotel Amenities
- Does the hotel have a restaurant or cafe?
- Is there a pool or other recreational facilities?
- Is there a playground or other children's facilities?
- Is there a phone in the room?
- Does the room have a private bath?
- Are there business facilities (fax, internet, copier)?
Making Reservations
- Make reservations with a credit card in case you have problems.
- Travel insurance will protect you if trip cancelled.
- Read travel insurance policies carefully for exclusions.
- Check your confirmation for errors as soon as you receive it.
- Give someone your itinerary -- arrival, departure, hotel.
- Double check your reservations before leaving.
Safety Tips
- Find out what the neighborhood is like.
- Research photos on the internet and in travel guides.
- Stay away from hotels with numbers on the keys.
- Ask for a room not on the first floor.
- Make sure there is a deadbolt on all exterior doors.
- Doors opening into interior hallways are safer.
- Check the fire escape route upon arrival.
- Use the hotel safe for valuables.
- Use the hotel main entrance after dark.
- Hang the "do not disturb" sign and leave TV on when gone.
Accommodation Checklist
- Location. Where is the hotel located? Downtown? Near the airport? Near historical sites?
- Rooms. What types of rooms does the hotel have available? Examples: single, double, smoking/non-smoking.
- Rates. What are the room rates? Does the hotel offer any special or promotional rates? Examples: advance purchase discounts, weekend specials, rates which include breakfast and/or other amenities, corporate rates.
- Taxes. What taxes are involved with my hotel stay? Examples: room occupancy tax, state tax, departure taxes, surcharges.
- Reservations. Can my reservations be guaranteed if held with a credit card?
- Confirmation. Does the hotel issue a confirmation number? Can I receive a copy of the hotel confirmation in writing?
- Basic information. What are the hotel's address and phone/fax numbers?
- Parking. What types of parking facilities does the hotel offer and what are the costs involved?
- Amenities. What special features does the hotel offer? Examples: restaurants, pools, on-site recreation.
- Accessibility. Is the hotel accessible for the disabled?
- What are the hotel's check-in and check-out times?

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